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THE QUESTION WE GET ASKED THE MOST

How can one app sell that many tickets?
Answer: research and data.

“Fragmented platforms compete for attention, while owned platforms compound it.”

A direct implication of Cognitive Load Theory. John Sweller’s work is the bedrock behind almost everything we know about why fragmented media is less efficient than focused, single-context environments.

Prof. John Sweller, Cognitive Load Theory
TICKET SALES IMPACT · THE DATA

Social media rents you an audience. We give you one.

Keep your social channels — they’re great for reach. But reach isn’t a customer. Here’s what an owned platform delivers that a feed never will.

Social media
Your own app, by Forza
Who sees your post
An algorithm decides. A Facebook page reaches 1,8% of its followers per post on average.
Every fan with the app, on their lock screen, every time.
Fan data
Stays with the platform. You get likes and a follower count.
Name, age, email and consent — in your own CRM.
Cost to reach fans
Pay to boost, every post, forever.
A push notification costs nothing.
Buying a ticket
Tap a link, leave the app, find the shop, log in, pay.
Buy, forward and release inside the app. Scan at the gate.
What you can measure
Impressions and engagement.
Tickets, revenue and attendance per fan.
Fans under 18
Out of reach for your database.
8 of 10 young fans in the league database came via the app.
Brand safety
Match threads next to trolls and ads you don’t control.
A moderated home end the club owns.
Ticket sales impact · Rooted in research

Why owned platforms win — it’s not an opinion

01
Cognitive psychology
Cognitive Load Theory

Working memory is limited. Information spread across fragmented contexts (such as Social Media) costs more mental effort to process than the same information in one focused place.

For a club: your content competes with everything else on Social Media. In the club’s own app, it has the fan’s full attention. And the club rules - not the algorithm.

Sweller, J. (1988). Cognitive load during problem solving. Cognitive Science, 12(2), 257–285.
02
Organisational behaviour
Attention residue

When people switch between tasks, part of their attention stays stuck on the previous one — and performance on the next task drops.

For a club: a ticket offer seen between five other apps gets a fraction of the fan’s attention. One app, one context, one decision.

Leroy, S. (2009). Why is it so hard to do my work? Organizational Behavior and Human Decision Processes, 109(2), 168–181.
03
Platform data
Organic reach is collapsing

The average Facebook page reaches 1,8% of its followers per post, and Instagram 4,9% — down 14% in a year.

For a club: a club with 50 000 Facebook followers reaches around 900 of them per post. A push reaches every fan with the app.

And a push notification is 2,5× more effective than an email.

Socialinsider, Social Media Reach Statistics, mid-2026 benchmark.
Answer 2 · The data

Tickets bought by fans no club knew existed

2 522
tickets
€70 000
in tickets, one season
Club
New fans
Tickets
Revenue
Per new fan
FK Bodø/Glimt
7 612
1 261
€31 000
€4
Fredrikstad FK
3 368
1 159
€38 000
€11
"New fans" are supporters registered through the app who did not exist in the club's database before. League total covers Molde, Fredrikstad and Bodø/Glimt. Source: Norsk Toppfotball, Lime database, 2025 season.
28%
of app users attend more home games within six months — the fans you already had come back more often.
8 of 10
fans born after 2007 in the database came in via the app — tomorrow's season ticket holders.
How it works

Find. Reach. Convert.

01
Find the fans you don’t know

Every app user registers with name, age and consent in a chat-style onboarding. Four in ten turn out to be supporters the club had never held any data on.

40,5%
of all new fan data came from former ghosts
Norwegian league, Lime database
02
Reach them directly

A push notification lands on the fan’s lock screen. No algorithm decides who sees it, no ad budget, and far higher open rates than email.

+102%
more fans consenting to direct contact in year one
Norwegian league, Lime database
03
Make buying one tap

The ticket lives in the app next to the lineup and the countdown. Fans buy, forward to a friend, release it back to the club and scan it at the gate — and every forward captures a new fan.

38,6%
of Fredrikstad fans used the in-app ticket at the gate
Ticketing supplier: TicketCo, within first season
No new ticketing system

We plug into the one you already have

Match tickets, season tickets, forwarding and release run through your existing provider. The club keeps its contracts, its revenue and its data — the app just makes buying and handling of tickets easier.

AXS
TicketCo
Roboticket
Tickster
NEWC
Eventii
Vivenu
Liveday
Eventim
Ticketlive
Ticketmaster
And more!

Test it on us

Ask the hardest question you have about any number on this site. If we cannot show you the source, you should not buy from us.

Or ask our clients directly →
Adam Stighäll, CEO of Forza Clubs
Adam Stighäll
CEO and Partner, Forza Clubs
adam@forzaclubs.com +46 70 403 43 19
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